TechTopics_31.pdf

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Issue 31 - Oct-Nov-Dec 90
Section 1
31/1-0.0 Index - Info Section Techtopics 31.
31/1-1.1 Service Warranty Policy Numbers and Conditions.
31/1-2.1 Service Training Schedule, January thru March 1991.
31/1-2.2 Enclosure: January thru March Service Training Course Outline.
31/1-3.1 A3000 - PC60-III, Field Replacement Units Policy.
(Reminder)
Issue 31 - Oct-Nov-Dec 90
Section 2
31/2-0.0
Index - Parts Section TechTopics Issue 31.
31/2-1.1
PC60- III Spare Parts List.
Issue 31 - Oct-Nov-Dec 90
Section 3
31/3-0.0 Index - Amiga Section Techtopics Issue 31.
31/3-1.1 Addendum To TechtopicIssue300-3.1, A23OOGenlockFixToWorkWithA3000.
31/3-2.1 Quantum Prodrive Hard Drive Kit Update.
31/3-3.1 Using Setclock Command After Changing Clock Chip Or Battery.
Issue 31 - Oct-Nov-Dec 90
Section 4
31/4-0.0 Index - CBM Section Techtopics Issue 31.
31/4-1.1 1541B Kit Substitution.
31/4-2.1 1270 Ink Jet Service Manual, CBM PN# 314260-01 Release.
31/4-2.2 Enclosure:
1270 Ink Jet Service Manual.
Issue 31 - Oct-Nov-Dec 90
Section 5
31/5-0.0 Index - PC Section Techtopics Issue 31.
31/5-1.1 C286-LT Laptop Computer Announcement.
31/5-2.1 BIOS ROMS Rev. 2.03 Upgrade - PC40/30-Ill.
31/5-3.1 BIOS ROMS Rev. 1.35 Upgrade - PC60-Ill.
31/5-4.1 C286-LT Laptop Computer Service Manual, CBM PN# 400400-01 Release.
31/5-4.2 Enclosure: C286-LT Laptop Computer Service Manual.
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Issue 31 • Oct· Nov· Dec 90
Section
1 • Info
Page 1
3111· 0.0
3111· 1.1
3111· 2.1
3111· 2.2
3111· 3.1
Index· Info Section Techtopics 31.
Service Warranty Policy Numbers and Conditions.
Service Training Schedule, January thru March 1991.
Enclosure: January thru March Service Training Course Outline.
A3000· PC60.III, Field Replacement Units Policy. (Reminder)
3111· 1.1
Service Warranty Policy Numbers and Conditions.
The Info section of Techtopics will include, as a standard feature,
a list of active field
fixes which are covered under warranty.
This feature will always be the first bulletin in the Info section, and will be updated via
the Service Bulletin Board, CTOC, whenever a change in the warranty status of field
fixes is issued.
A warranty policy number has been assigned to each active field fix covered under
warranty. Effective immediately, all claims being submitted by authorized service
centers must include the warranty policy number,
as the part number, on the NARDA
form.
Active Commodore field service warranty fixes. as of 2/5190
1) 1084S-P Monitor
Warranty policy number - W1084-1288
(Instructions are included with 1084S-P repair kit, CBM PN# 314891-01).
2) A2000 Rev6.0 PCB
Warranty policy number - W2000-0989
(See Techtopic bulletins - 27/3-1.1, 27/3-2.1 & 27/3-3.1,
in Amiga section 3, under
A2000 past bulletins for details).
3) A2286 AT Bridgeboard
Warranty policy number - W2286-1289
(See Techtopic bulletin - 28/3-3.1 in Amiga section 3, under current bulletins for
details).
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Issue 31 - Oct-Nov-Dec 90
Section 1 - Info
Page 2
31/1-1.1
Service Warranty Policy Numbers and Conditions.
(CONT.)
4) PC30-III Rev 1.4 PCB/Coprocessor
Warranty policy number - WPC30-0590
(See Techtopic bulletin 28/5-3.1 in PC section 5, under current bulletins for details).
5) PC60-III Rev 1.35 BIOS ROM Upgrade
Warranty policy number - WPC60-1290
(See Techtopic bulletin 31/5-4.1 in PC section 5, under current bulletins for details).
31/1-2.1
Service Training Schedule, January thru March, 1991.
1991 Training schedule,
January thru March 1991. Please contact John Dimeo for
more information.
Month
Date
Training Days
Location
Products
Status
January
15-16
Tue-Wed
Boston, MA
Amiga
Open
January
22-23
Tue-Wed
Nashville, TN
Amiga
Open
January
29-30
Tue-Wed
Houston, TX
Amiga
Open
February
12-13
Tue-Wed
Dayton, OH
Amiga
Open
February
19-20
Tue-Wed
Denver, CO
Amiga
Open
February
26-27
Tue-Wed
Orange County, CA Amiga
Open
March
12-13
Tue-Wed
Reston, VA
Amiga
Open
March
19-20
Tue-Wed
Atlanta, GA
Amiga
Open
March
26-27
Tue-Wed
Chicago,
IL
Amiga
Open
31/1-2.2
Enclosure:
January thru March, Service Training Course Outline.
Included with issue 31 is a course outline for the service training program,
from
January thru March, 1991.
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Issue 31 - Oct-Nov-Dec 90
Section 1 - Info
Page 3
A3000 - PC60-III, Field Replacement Units Policy.
(Reminder)
31/1-5.1
Commodore is introducing a Field Replacement Units (FRU) policy,
for Commodore's A3000 and PC60- III. This policy is to replace all
defective major assemblies. For example; If the main PCB is
defective, a replacement must be ordered and the defective
PCB must be returned to Commodore
for credit
to be issued.
February 1, 1991, Commodore will initiate a FRU replacement policy
on ALL Commodore product lines. NO component level repairs will
be recognized with special service rates. New warranty rates and a
complete program overview will be mailed to all service centers.
Exceptions may be made to this policy for certain system upgrades.
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