PHILIPS LC7.2 - LC7.5 CHASSIS ============================= NO RED BUTTON - LOSING CHANNELS DO UPGRADE VIA CARD TO FIX NO RED BUTTON FAULT BUT LOSING CHANNELS IS BECAUSE AERIAL IS PICKING UP SIGNALS FROM TWO TRANSMITTERS - ESPECIALLY HERE IN NEWARK SERVICE CENTRE - AND MANY AREAS AROUND THE COUNTRY RE TUNE TV SWITCH OFF - SWITCH BACK ON AND USUALLY BBC 1 - BBC 2 BBC ETC ARE MISSING IF YOU TRY CHANNEL 317 - 318 ETC. BBC PROGRAMMES WILL BE STORED HERE BECAUSE THE TV TRIES TO TUNE TO THE WRONG ONE OF THE TWO SIGNALS AVAILABLE WHEN YOU GO TO QA SHOW THEM THAT THE TV IS TUNED IN AND THE RED BUTTON WORKS OK THEN TYPE IN 123654 AND A MENU APPEARS WITH THE SOFTWARE VERSION - TYPE IN 123654 AGAIN AND ANOTHER MENU APPEARS WITH FACTORY RESET ON THE TOP LINE ENTER OK FOR FACTORY RESET AND BEFORE TV HAS THE CHANCE TO RETUNE - POWER OFF THIS MEANS THAT WHEN REDELIVERED THE TV WILL TUNE TO THE CUSTOMERS TRANSMITTER IF LOSING CHANNELS HAPPENS WHEN TV IS RETURNED IT IS PROBABLY DUE TO MULTIPLE SIGNALS IN THEIR AREA IT MAY BE AN IDEA TO ASK CALL CENTRE TO ASK THE CUSTOMER TO TRY CHANNEL 317 - 318 ETC. BEFORE PICK UP IS ARRANGED THIS PROBLEM ONLY SEEMS TO HAVE COME TO LIGHT SINCE DIGITAL SWITCH OVER HAS BEEN IMPLEMENTED IN THE UK AND THE DIGITAL SIGNAL POWER HAS BEEN INCREASED
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